Contact Us
Common queries answered
Frequently asked Questions
We deliver as quickly as we can, within 2 business days. Deliveries do not run on weekends or statutory holidays.
Because our products are food, we cannot accept returns or exchanges. If there is a problem with the quality of your order, or something goes wrong in delivery, contact us and we will make it right.
Email sales@vancouversmokedsalmon.com as soon as possible with your order number and the new address.
Use our order tracking page or the link in your confirmation email.
Email sales@vancouversmokedsalmon.com, call 778-732-4002 or use the form below. We reply within 24 hours.
Contact us right away with your order number and the correct address, and we will update it before the order goes out.
We deliver within the Lower Mainland. If you are outside the area, email sales@vancouversmokedsalmon.com and we will let you know your options.
We pack orders into as few boxes as we can, but frozen and pantry items sometimes travel separately.